Hooper, Utah
3 comments
Not resolved
1.3
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy

I was sent the wrong size.My order summary clearly had a 2XL on it and I was given a S.

I promptly jump on there web site set up a ticket to do a return/exchange took the pictures it requested. They write back, sure when you pay for the shipping and handling we would be happy to help. Why would I have to pay for shipping and handling? I didn't mess up?

I was sent the WRONG size.

Very unhappy.Cheap product, Crappy service, NEVER AGAIN for me!

Review about: Nastydress Blouse.

Reason of review: Not as described.

Monetary Loss: $8.

Preferred solution: I want my money back and I will send back the wrong sized shirt on them.

I didn't like: Return policy sucks.

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Jade2016_987
#1212054

Dear Customer,

First, I want to offer my sincerest apologies to you for the issue.

Here is our warranty policy: http://www.nastydress.com/warranty-and-return/

We will verify size the issue for you.

For more details, would you please tell us the order number so that we can check the issue and offer the solution for you?

We would be grateful if you could please continue your communication with us Nastydress Customer Service http://www.nastydress.com/

Jade2016_987
Shenzhen, Guangdong, China #1212035

Dear Customer,

We're extremely grateful for your constructive feedback.

We will verify the issue for you.

As for the issue, would you please offer us your order number to resolve the issue for you?

Thank you very much for your understanding.

Nastydress Customer Service http://www.nastydress.com/

Alecia
Ogden, Utah, United States #1115365

Still nothing, I was told I would get a refund in 3-7 days it has been 20. Email yet again and they said sorry I will have it in 3-7 day again..

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